Managing Volunteers in Tourism
-10%
portes grátis
Managing Volunteers in Tourism
Smith, Karen; Holmes, Kirsten
Taylor & Francis Ltd
08/2009
296
Mole
Inglês
9780750687676
15 a 20 dias
Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the globe as a volunteer tourist. This title reviews the research to highlight the key management issues and relate them to the tourism volunteering context.
Introduction. Dimensions of Volunteering in the Tourism Industry: The Value of Volunteers to Tourism. Managing Volunteers within Tourism. Planning a Volunteer Programme. Recruitment and Selection. Training and Development. Motivation and Reward. Turnover and Retention. Managing Diversity. Case Studies in Tourism Volunteering: Volunteer Tourism. Museums and Heritage Attractions - Australia Museum and National Trust in Japan. Parks and Recreation - North American National Parks Programme. Conservation - BTCV and Wildlife Programme. Facilitating the Tourism Infrastructure - Visitor Information Centres/Guides. Mega Events - Melbourne Commonwealth Games (and Athens Olympics). Sports Events. Cultural Events and Festivals: New Zealand Festivals. Conclusions: The Future of Volunteering in Tourism
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Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the globe as a volunteer tourist. This title reviews the research to highlight the key management issues and relate them to the tourism volunteering context.
Introduction. Dimensions of Volunteering in the Tourism Industry: The Value of Volunteers to Tourism. Managing Volunteers within Tourism. Planning a Volunteer Programme. Recruitment and Selection. Training and Development. Motivation and Reward. Turnover and Retention. Managing Diversity. Case Studies in Tourism Volunteering: Volunteer Tourism. Museums and Heritage Attractions - Australia Museum and National Trust in Japan. Parks and Recreation - North American National Parks Programme. Conservation - BTCV and Wildlife Programme. Facilitating the Tourism Infrastructure - Visitor Information Centres/Guides. Mega Events - Melbourne Commonwealth Games (and Athens Olympics). Sports Events. Cultural Events and Festivals: New Zealand Festivals. Conclusions: The Future of Volunteering in Tourism
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
