Empowerment: HR Strategies for Service Excellence
-10%
portes grátis
Empowerment: HR Strategies for Service Excellence
HR strategies for service excellence
Lashley, Conrad
Taylor & Francis Ltd
06/2001
320
Mole
Inglês
9780750652445
15 a 20 dias
590
Descrição não disponível.
Employee empowerment: a framework of analysis; The psychology of empowerment; The relational dimension of empowerment; Forms of empowerment through participation; Forms of empowerment through involvement; Forms of empowerment through commitment; Forms of empowerment through delayering; Changes in working arrangements; Feeling empowered; Improved business performance; Empowerment and service quality management; Employment strategy and the service organization; Empowerment: another flash in the panaceas?
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
ita;employee;harvester;restaurants;autonomous;work;group;quality;circle;involvement;HTF;TGI Friday;HRM Strategy;Tender Loving Care;Performance Related Pay;Hr Strategy;HRM.;Employee Empowerment;Front Line Service Personnel;Meeting Customer Service;Successful Service Encounter;Autonomous Work Groups;Sp Ita;Service Encounter;Ei Su;Wider Business Strategies;Calculative Commitment;High Performance Work Practices;Labour Intensity;Total Quality Management;Mainstream HRM;Team Briefings;Shift Coordinator;Service Deliverer;Human Resource Strategies
Employee empowerment: a framework of analysis; The psychology of empowerment; The relational dimension of empowerment; Forms of empowerment through participation; Forms of empowerment through involvement; Forms of empowerment through commitment; Forms of empowerment through delayering; Changes in working arrangements; Feeling empowered; Improved business performance; Empowerment and service quality management; Employment strategy and the service organization; Empowerment: another flash in the panaceas?
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
ita;employee;harvester;restaurants;autonomous;work;group;quality;circle;involvement;HTF;TGI Friday;HRM Strategy;Tender Loving Care;Performance Related Pay;Hr Strategy;HRM.;Employee Empowerment;Front Line Service Personnel;Meeting Customer Service;Successful Service Encounter;Autonomous Work Groups;Sp Ita;Service Encounter;Ei Su;Wider Business Strategies;Calculative Commitment;High Performance Work Practices;Labour Intensity;Total Quality Management;Mainstream HRM;Team Briefings;Shift Coordinator;Service Deliverer;Human Resource Strategies
