Intelligent IT Outsourcing

Intelligent IT Outsourcing

Willcocks, Leslie; Cullen, Sara

Taylor & Francis Ltd

08/2003

252

Mole

Inglês

9780750656511

15 a 20 dias

470

Descrição não disponível.
Architect Phase: Discard the Myths: Gather Acumen; Get Equipped: Prepare the Strategies; Identify the Right Activities: Target the Services; Ensure the Results: Design the Future; Engage Phase: Commerical Mating: Select the Supplier(s); The Starting Gate: Make the Transition; Govern Phase: Get the Results: Manage the ITO; Do it Again: Reconsider the Options; Conclusion.
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arrangement;service;level;agreement;contract;management;select;supplier;target;services;Pe Rc;Te Ch;IBM Global Service;Pay For Performance;IBM Global;Tr Ac;Vice Versa;Business Case;SOE;Internal Service Providers;Da Ta;Data;Business Processes;CIO;Contract Management Function;KPI;Incumbent Supplier;Software Licensing Agreements;Call Logging;Contract Management Strategy;Superior Management Practices;Service Packaging;Contract Management Team;Transfer Back;Sourcing Decision