Organization Behaviour for Leisure Services

Organization Behaviour for Leisure Services

Lashley, Conrad; Lee-Ross, Darren

Taylor & Francis Ltd

07/2003

278

Mole

Inglês

9780750657822

15 a 20 dias

498

Descrição não disponível.
Introduction: hospitality, leisure and tourism definitions and debates; Hospitality, leisure and tourism management and organizational behaviour; The context of the leisure services organizations; Organizational structure design; Metaphors for understanding leisure services; Emotions in hospitality, leisure and tourism organizations; The individual in the service organization; Groups, leadership and power; Culture and the leisure services community; The empowered hospitality, leisure and tourism organization; Effective comunication in hospitality, leisure and tourism organizations; Managing diversity in the organization; Management as an integrating activity; Trends and futures in hospitality, leisure and tourism organizations.
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ism;organizations;reflective;practice;sector;members;autonomous;work;group;collins;Leisure Service Organizations;Reflective Practice;UK Manufacture Sector;Uncertainty Avoidance;Frontline Service Jobs;NA GE;Vice Versa;MA NA;Ur Ism;Balanced Score Card Approach;TGI Friday;Leisure Service Sector;Leisure Service;Ho Sp;Balanced Score Card;Total Reward System;Autonomous Work Groups;Van Oudtshoorn;Diversity Management;Emotional Labour;Emotional Dissonance;Personal Efficacy;Night Time Shift;Emotional Displays;Nouvelle Cuisine